Privacy Policy

BioVeras, LLC Privacy Policy
Last Updated: January 10, 2022

This Privacy Policy explains how information about you is collected, used and disclosed by BioVeras, LLC when you access our websites and other services. By accessing our websites and other services, you agree to our collection, use and disclosure of your information as outlined in this Privacy Policy. If you access our Services through your employer or another entity (our “Customer”), please note that this data and your account are controlled by the Customer, and we process this data at their direction.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

This website, our related websites and any mobile site or mobile application that link to this Privacy Policy are owned and operated by BioVeras, LLC with its principal place of business at 8 Spring House Innovation Park #100, Lower Gwynedd Township, PA 19002.

1. Information We Collect and How We Collect it
When you access our websites and other services, we collect and store certain information about you, including “personal information.” Personal information is information that, alone or in combination with other information in our possession, could be used to personally identify you. We collect the following categories of personal information and other information as described below.

A. Information you provide
Information You Provide Directly. We may collect or receive the following categories of personal information when you or your employer create an account, verify your identity, use any of the services, or otherwise communicate with us, including through customer support channels.

  • Identity Dataincludes first name, last name, company, and title
  • Contact Dataincludes billing address, email address and telephone numbers
  • Transaction Dataincludes details about payments to and from you and other details of products and services you have purchased from us
  • Profile Dataincludes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses
  • Marketing and Communications Dataincludes your preferences in receiving marketing from us and our third parties and your communication preferences

B. Information collected via technology
We automatically collect certain information when you access our websites and services.

  • Electronic & Online Identifiers (IDs), such as:
    • If on a mobile device: mobile carrier, device IDs, and mobile advertising IDs
    • If using a browser: operating system, browser type, and Internet Protocol (IP) address
  • Geolocation Information, such as:
    • Approximate location derived from IP address (if using a browser)
    • Precise location (based on the GPS coordinates of your device) only if you have opted into a product feature that includes it (such as a geo-fenced or geo-location services).
  • Internet Activity Information, such as:
    • Your “log-in” and “log-out” information
    • The pages that you visit before, after, and while using our services
    • Pages you visit, links you click, and the content you view on our websites
  • Single Sign-On Information (SSO) that allows us to verify your authorized access to our websites and services from another service you use and with which we partner, such as your email.
  • We collect information using Tracking Technologies, such as:
    • Cookies, which are small text files that websites send to your computer or mobile device. This includes session cookies (which are deleted once you close your browser) and persistent cookies (which remain on your computer or device until you delete them or they expire)
    • Pixel tags (also known as web beacons), which are pieces of code embedded in our services that collect information about engagement on our websites or emails. To make it easier, we call cookies and pixel tags/web beacons “Tracking Technologies”
  • We use the third-party analytics tools, including:
  • Social Media Platforms. Our services may contain social media buttons such as Facebook, LinkedIn, Twitter, and Instagram (that might include widgets such as the “share this” button or other interactive mini programs). These features may collect your IP address, which page you are visiting on our services, and may set a cookie to enable the feature to function properly. Your interactions with these platforms are governed by the privacy policy of the company providing it.

C. Information collected from third parties
We may collect and receive information about you, including personal information, from third parties, such as your employer, your service providers, and our service providers, for the purposes described in this Privacy Policy. In addition, we may receive demographic and business industry information about you from third parties to help us better understand our users and to improve and market our services.

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

What if you don't provide your personal data?
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have, or are trying to enter with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

2. How We Use Your Information
We use information that we collect about you for the following purposes:

  • To develop and provide you with our websites and services, including to:
    • operate the websites, manage accounts, and provide the services
    • improve, personalize, and enable your use of our websites and services
    • develop new products and features
    • assess the performance of how you and others use our websites or services
  • To protect BioVeras, LLC, our users, and the public, and comply with applicable law, regulation, or legal process, including to:
    • validate user information for fraud and risk detection purposes
    • resolve disputes and protect the rights of users and third parties
    • respond to claims and legal process (such as subpoenas and court orders)
    • monitor and enforce compliance with the applicable Terms of Service
    • prevent or stop any activity that may be illegal, unethical, or legally actionable
  • To operate our business, including to:
    • manage and enforce contracts with you or with third parties
    • manage our corporate governance, compliance, and auditing practices
    • recruit new hires, if you apply for employment with BioVeras, LLC
    • generate anonymized or aggregated data
  • To communicate with you as part of your use of Services, including to:
    • respond to requests or questions you submit to our support staff
    • send you surveys and get your feedback about the services
    • otherwise contact you with services-related notices
  • To advertise and market to you, including to:
    • provide you with newsletters, articles, reports, and announcements
    • develop "interest-based" or "personalized advertising,"
  • For any other purpose for which you, your employer, or your employer's agent expressly authorize us to use your information

3. When and with Whom We Share Your Information
We will only share your information with the categories of third parties listed below for the purposes described above in the “Use of Your Information” section, unless otherwise noted at the point of collection.

  • Service Providers that have signed an agreement with us that limits how they use your information and promises to keep your information confidential. Examples include:
    • companies or organizations that provide services such as website hosting (ex: AWS), customer management (ex: Salesforce) and customer service
  • Business Partners with whom we jointly offer products or services
  • Advertising Partners that deliver advertisements about us to you, including Advertising Partners that utilize Tracking Technologies to deliver advertisements that are personalized to you when you visit their websites ("interest-based advertising" or "personalized advertising")
  • Other parties under the circumstances described below:
    • for legal reasons, including:
      • with companies that verify your identity for us and detect fraud
      • with legal and financial advisors, auditors, examiners, and certain (including potential) investors
      • with companies that may acquire us, if we are involved in a merger, acquisition, or sale of assets
    • to comply with applicable law, regulation, or legal process, including to:
      • comply with law enforcement or national security requests
      • comply with legal process, such as a court order or subpoena (including in a country other than your home country)
      • protect your, our, or others' rights, property, or safety
      • enforce our policies or contracts and collect amounts owed to us
      • assist with an investigation or prosecution of suspected or actual illegal activity
    • to manage the referral program, including emailing potential customers that you have referred to us, which reference your name as the referral source
    • to further public policy goals, including:
      • publishing reports that incorporate aggregated, non-personally identifiable information about customer attributes, transactions, and behavior
      • sharing data containing aggregated and/or non-personally identifiable customer information with non-profit or non-partisan organizations, academic institutions, think tanks, trade associations, consultancies, or similar organizations, only if they have signed an agreement with us that restricts how they can store, access, share, and use the information
    • for any other purpose and to any other person with whom you, your employer, or your employer's agent expressly authorize us to share your information

4. Your Privacy Choices and Rights
Your Privacy Choices. The privacy choices you may have about your personal information are determined by applicable law and are described below.

  • Email and Text Messages. You can opt out of our promotional emails by using the unsubscribe link located at the bottom of our promotional emails or contacting us as described below. You can opt out of text messages from us by replying “STOP” or contacting us as described below. If you decide to opt-out, we may still send you non-promotional communications such as messages about your account
  • Mobile Notifications. We may send you push notifications through our mobile app. You can opt out from receiving push notifications by changing the settings on your mobile device
  • "Do Not Track."Do Not Track ("DNT") is a privacy setting you can set on some web browsers that signals to websites like ours that you don't want your online activities to be tracked. At this time, we do not respond to DNT signals sent to us by your web browser
  • Cookies and Interest-Based Advertising. You may stop us from sending Tracking Technologies to your browser by changing the settings on your browser. However, if you block all Tracking Technologies, our Services may not work properly. Please note you must separately opt out in each browser and on each device. You can learn how to manage your cookies on these popular browsers by clicking on the links below

You may stop us from personalizing our advertisements to you on some mobile applications by following the instructions for Android, iOS, and others. You may also opt out of receiving targeted ads from advertising partners that participate in self-regulatory programs, such as the Network Advertising Initiative, Digital Advertising Alliance, the European Digital Advertising Alliance, and the Digital Advertising Alliance of Canada.

Your Privacy Rights. In accordance with applicable law, you may have the following rights. To exercise these rights, please contact us as set forth below.

  • Access personal information about you, including confirming whether we are processing your personal information and obtaining access to your personal information
  • Request correction of your personal information where it is inaccurate or incomplete
  • Request deletion of your personal information
  • Request restriction of or object to our processing of your personal information
  • Withdraw your consent to our processing of your personal information

5. Important Information
Security
We employ administrative, physical, and technical measures designed to protect your information from unauthorized access and to comply with applicable privacy laws in the states and countries in which we operate. Your personal information will be kept on our servers or on those of our service providers and only those employees that require it for the purposes of their duties will have access to your personal information. We have also implemented controls which require our third-party service providers and partners to have appropriate safeguards to protect your personal information However, despite these efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed to prevent any interception or other type of misuse. We also depend on you to protect your information. If you become aware of any breach of security or privacy, please notify us immediately. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

International Data Transfers
All information processed by us or our service providers may be transferred, processed, or stored anywhere in the world, including in countries that may have data protection laws that are different from the laws where you live. Your information may be accessible to the courts, law enforcement, and national security authorities of the United States. We endeavor to safeguard your information consistent with the requirements of applicable laws. If your personal information is transferred to a country other than your home country, we will take measures to protect your personal information with appropriate contract clauses. To obtain more information about BioVeras's policies and practices with respect to service providers outside your country, please contact us as set forth below.

Links to Other Sites
This Privacy Policy only covers the privacy practices of BioVeras, LLC. It does not apply to the practices of third-party websites, services, or applications, even those who we have partnered or integrated with. Third-party services handle your information in accordance with their own practices and privacy policies. We are not responsible for their policies, practices, or handling of your information.

Our Policy Toward Children
Our website is not intended for children, and we do not knowingly collect data relating to children.

Notice to California Consumers
This Supplemental California Privacy Notice only applies to our processing of personal information that is subject to the California Consumer Privacy Act of 2018 (“CCPA”). The CCPA specifies that natural persons who are California residents have the right to know what categories of personal information BioVeras, LLC has collected about them and whether BioVeras, LLC has disclosed or sold that personal information for a business purpose (e.g., to a service provider) in the preceding 12 months. For purposes of the CCPA, BioVeras, LLC does not “sell” personal information.

Categories of personal information we may collect about you:

  • Identifiers (ex: name, email address, mailing address, phone number, signature);\
  • Commercial information (ex: sales engagement history)
  • Biometric information (ex: photographs of office visitors for identification badges)
  • Internet or other electronic network activity information (ex: IP address, unique personal identifier, web history, advertising history)
  • Geolocation data (ex: the location from which you're logging in)
  • Employment-related information (ex: employment history, employer name)

Categories of third parties who we may share that information:

  • Service Providers as described in Part 3 of this Privacy Policy
  • Business Partners as described in Part 3 of this Privacy Policy

Right to Non-Discrimination for the Exercise of a Consumer's Privacy Rights You have the right not to receive discriminatory treatment from BioVeras, LLC for exercising the privacy rights granted by the CCPA.

Verifiable Consumer Requests
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To verify your request, we will ask you to provide your name, email address, and certain other pieces of identifying information. Once you have submitted this information and any necessary supporting documentation, we will confirm the information by reviewing it against BioVeras, LLC's records. To designate an authorized agent, please contact us as set forth below.

Notice to Nevada Residents
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. Please note that we do not currently sell your Personal Information as sales are defined in Nevada Revised Statutes Chapter 603A. If you have any questions, please contact us as set forth below.

Changes to this Privacy Policy
Any information that we collect is subject to the Privacy Policy in effect at the time such information is collected. We may, however, modify and revise our Privacy Policy from time to time. If we make any material changes to this policy, we will notify you of such changes by posting them on the website, informing you through the services, or sending you an email or other notification, and we will indicate when such changes become effective. By continuing to access or use the website or the services after those changes become effective, you agree to be bound by the revised policy.

Contact Information
If you have any questions about our privacy practices or this Privacy Policy, or to exercise your privacy rights as detailed in this Privacy Policy, please contact us at:

BioVeras, LLC
Attn: Privacy Lead
8 Spring House Innovation Park #100
Lower Gwynedd Township, PA 19002
privacy@bioveras.com
215.962.0375